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Developing Effective Leadership in the Contact Center of Centennial Marketing
submitted by universal
The team leader needs to play a very important role in developing effective talents to build the front line agent’s group. The leader’s role depends largely on the size of the organization. There are some set rules that usually all the team leads follow. At least, Centennial Marketing Group makes its team leaders follow such rules. That only work for the betterment of the client’s business.